Shipping policy

SHIPPING POLICY

Thank you for shopping at Cadenence.com.

Processing Time

All orders are processed within 1–3 business days, excluding weekends and public holidays. Once your order has been shipped, you will receive a confirmation email with tracking details.

Shipping Rates & Delivery Estimates

United States
We offer free U.S. shipping.
Estimated delivery time: 4–8 business days.

Australia
Free standard shipping on orders over $40 AUD.
Estimated delivery time: 4–8 business days.

Other International Destinations
Shipping rates are calculated at checkout.
Estimated delivery time: 4–8 business days.

Please note that delivery times are estimates and may occasionally be affected by carrier delays, customs processing, high order volumes, or other factors outside our control.

Order Tracking

Once your order has shipped, you will receive a tracking number by email so you can monitor its progress.

Incorrect Shipping Details

Please make sure your shipping address is accurate at checkout. We are not responsible for orders delayed, lost, or undeliverable due to incorrect or incomplete shipping information provided by the customer.

Delays

While we aim to deliver all orders within the estimated timeframe, delays can sometimes occur due to factors beyond our control. We appreciate your patience and understanding.

Contact

If you have any shipping questions, please contact us at:
support@cadenence.com